AI-Driven Conversations for Enhanced Collections
Unified AI-driven platform for debt collections and borrower engagement.
12+ Languages supported
₹500 Cr+ Annual AUM Managed
30+ Enabled Lenders
5Mn+ Loan Accounts Handled
Supercharge Debt Collections with AI
10X Efficiency. Zero Hassle.
Seamless, AI-Powered Collections
AI-Powered Conversations
Automate and personalise borrower engagement with adaptive AI-driven messaging.
Multi-Channel Communication
Connect with borrowers across SMS, WhatsApp, Email, IVRS, and AI bots in their preferred language.
Early Warning Signals
Proactively detect borrower distress to prevent delinquencies and reduce NPAs.
Secure & Compliant
Ensure borrower interactions are fully encrypted, compliant, and seamless.
Fast
Integration
Onboard quickly with plug-and-play APIs from Decentro's lending infrastructure.
Ready to Transform Your Collections?
Let’s make it as easy as it should be.
Proven Impact with Neobot
5% Increase in Recovery Rates
20% Boost in Customer Engagement
10X Faster Response Time
Seamless Multi-Channel Integration
Early Warning System
Powerful List of WHYs
Effortlessly automate collections and streamline borrower engagement across channels.
Automated Collections
Reduce manual follow-ups with AI-driven conversations.
Multi-Channel Engagement
Reach borrowers where they are and in their preferred language.
Real-Time Insights
Track engagement, repayment likelihood, and risk factors instantly.
Fraud Prevention & Compliance
Ensure every borrower is verified and meets regulatory standards.
Scalable & Secure
Handle high volumes seamlessly with robust, compliant APIs.
Use Cases
Banks & NBFCs
Optimize debt recovery and minimize NPAs with AI-powered outreach.
Collection Agencies
Scale operations with automated, intelligent borrower interactions.
Fintech Platforms
Improve collections efficiency, reduce costs, and enhance engagement.
Supercharge Your Collections
Ready to transform your NPAs into revenue-driving assets?
Real Voices. Real Results
60% Recovery Rate
Automated DPD 1-5 Debt Collection Solution
Discover how Neowise’s AI-powered NeoBot achieved 60% recovery rate for DPD 1-5 collections with zero human intervention. Transform your NPAs today.
87% ROR Achieved
Cross-Regional DPD 1-30 Debt Recovery Success
Discover how Neowise’s integrated approach delivered 87% ROR for cross-regional NBFC collections. DPD 1-30 portfolio transformation in South India.
| Other Providers | NeoBot | |
|---|---|---|
| Channel Coverage | Voice-only, or channels that don't talk to each other |
Voice, SMS, WhatsApp, Email & IVRS — one unified conversation
|
| Language Support | English or Hindi only, limited regional coverage |
12+ languages, including English and major Indian regional languages
|
| Compliance & Security | Generic scripts, not built for regulated lending |
Encrypted, compliant borrower interactions built for BFSI
|
| Human Escalation | All-or-nothing automation |
Seamless handoff to human tele-calling teams for complex cases
|
| Insights & Analytics | Basic call logs |
Real-time dashboard tracking engagement, repayment likelihood & risk
|
An AI calling bot is software that uses speech recognition and natural language processing to hold a live, two-way phone conversation without a human dialling or scripting it in real time. NeoBot is Neowise’s AI calling bot built specifically for debt collection: it calls borrowers, understands their responses in natural language, and guides the conversation toward a resolution: a payment, a promise-to-pay, or a handoff to a human agent.
A traditional IVR follows a fixed menu (“press 1 for…”) and a predictive dialer simply connects a live call to the next available human agent. An AI calling bot like NeoBot instead understands open-ended, natural speech, adapts the conversation based on what the borrower says, and can resolve simple cases entirely on its own.
NeoBot currently supports 12+ languages, including English and major Indian regional languages, so borrowers can have the conversation in the language they’re most comfortable in.
No. NeoBot is built to handle high-volume, routine conversations (payment reminders, early-stage delinquency, basic queries) so your agents can focus on cases that genuinely need a human touch. In early-stage (DPD 1-5) portfolios, NeoBot has driven fully hands-off resolution in real deployments; for cases that need negotiation, judgment, or empathy beyond the bot’s scope, conversations are escalated to your human tele-calling team.
NeoBot is built for lenders regulated by the RBI and is designed to operate within the boundaries set by RBI’s Fair Practices Code, including the permitted calling window and a ban on repetitive or intimidating contact. As with any collections activity, compliance responsibility ultimately sits with the lender (the Regulated Entity); NeoBot’s dashboard gives your team the controls and audit trail needed to demonstrate it.
